Our research, knowledge, thoughts, and recommendations about building and leading businesses on the Internet.
Legacy Customer Relationship Management (CRM) systems, usually based on on an in-house client-server model or an early generation browser-based system, are just not efficient or integrated enough for today’s organizational uses. Continued use of these systems also comes with an ever growing cost and a high possibility of your company falling behind the marketing and lead generating train.
Your company can have a business platform, even if you don’t have a full-time CIO or CTO on your team. We can’t tell you how many times we have been in a conversation and we hear, “Wait, you can do that with technology!” Or, “Yeah, something didn’t seem right, but we didn’t have the expertise to question it.” It’s difficult enough to keep up with your specialty let alone the continual evolution in the tech space. However, it is critical as a company grows and evolves for it to get the tech decisions right. With the right software or tech partner a company can significantly leverage its investments to make itself more effective and productive with its limited resources. An inadequate purchase or working with the wrong tech vendor can lead to hindered operations and curtailed growth. As a small or medium sized company, it may be difficult to justify paying for a full-time tech expert though there is an alternative – you can hire a remote or virtual Chief Information Officer (vCIO) to advise you and your firm on these critical business decisions.
In the past, I have spent countless hours using an array of different systems and tools to manage my team’s time. I would spend a good portion of every week doing tasks such as calculating capacity, tracking holidays, and the endless chore of making certain all time was entered into our project management system. Continue reading
Nowadays, there are hundreds of business intelligence tools available for companies of all shapes and sizes. Without a doubt, this has both enabled business leaders and slowed them down. It has become difficult to make any choice in an area that has so many of them.