Anant Corporation Blog: Our research, knowledge, thoughts, and recommendations about building and managing online business platforms.
Long gone are the days where companies had only a few choices to pick from for their CRM system. Nowadays, we have the luxury of being able to pick the system that fits our particular process best, that corresponds with our budgetary constraints, and also gives us the choice of where we want to host the system (on-premise or cloud) without any headaches.
According to Forbes, the CRM market was valued at $23.2 billion in 2014, and approximately 50% of that market was dominated by big players such as Salesforce (of course), SAP, Oracle, Microsoft, and IBM. That still leaves about $11.6 billion unaccounted for. In this webinar, we will cover the leading CRM, Salesforce, as well as two components of that remaining 50% of the market, Nutshell, which we use, and Pipedrive.
During our most recent webinar, Rahul Singh covered a few of our favorite tools for team collaboration: Slack, Airtable, and Trello. The first two tools are both relatively new to our company whereas the latter one has come to the forefront of our company’s processes after a bit of time in the dark. All three of these tools are integral parts of our “business platform“.
As technology has continued to mature in the last two decades there have been many challenges overcome, obstacles faced, and solutions crafted. A recurring theme, in the area of obstacles (more specifically, self-imposed obstacles), has been the propensity for software companies to more often than not 1) turn to developing applications from the ground up for a particular problem or 2) take existing pieces of software that are perfectly fine for their specific use case and then tailor them to a different (but sometimes slightly similar) use case.
Software Algebra is essentially a best practice in software development to make sure that we are using 1) the tools best suited to a particular problem 2) while also dodging the trap of re-inventing the wheel by starting from scratch or trying to fit a tool into solving a problem it was never intended to address.
There are multiple cases in which this best practice is entirely ignored, most commonly so by inexperienced software architects who have the “my hammer can solve all problems” mindset. Often times, one of the best ways to avoid falling into this trap is to relentlessly focus on getting a Minimal Viable Product (MVP) out of the door in a time-boxed span of time and iterating multiple times on that MVP to steadily bring it up to support all use cases.
We recently spoke about this topic at the WebTech Conference in Washington, DC and will be doing so again on Tuesday, April 11th at 6PM at the University of Maryland Baltimore County, you can find additional details as well as register for the event here.
Rahul Singh will be presenting on Thursday, March 30th at WebTech on the topic of Software Algebra. He’ll be speaking about the ways online software (SaaS) and open source applications can work in tandem with web and mobile applications to deliver powerful business results.
From this presentation, you will learn how to plan and build web apps that support business process using existing software. This approach takes a very practical approach to taking inventory of business teams, processes, information, and systems and creating future-proof web systems without reinventing the wheel.